Steam Cleaning FAQ

Below are answers to the most common questions about carpet steam cleaning, upholestery steam cleaning, car interior seats and floor steam cleaning and bed mattress steam cleaning.

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No, you dont need to be present while we steam cleaning your carpets, upholestery or car. Usually the client will meet our steam cleaning technicians on arrival, but in many cases for end of lease the customer leaves the keys in a designated sport together with our payment.

We request that unless you want us to go around the furniture its best to move them. Due to OH&S and our business insurance we will not be moving your assets around.

The two most popular steam cleaning techniques are hot water extraction and dry cleaning. We use state of the art steam cleaning machines which will produce amazing end results.

We accept cash or you can pay using your credit card via our online invoice system. Please note that paying my credit card a surcharge will occur.

As we use steam to cleaning your carpets, upholestery, car and bed mattress the drying time will take around 4 hours with the assitance of your home heater.

We will trat all stubborn stains and touch spots with special solutions prior to cleaning to eliminate as many stains and spots as possible. We also offer stain removal as an extra for red wine, blood and urine.

We only use industry approved chemicals which are all safe and approved for use within Australia. All products are safe for kids and pets.

Regular cleaning is recomended to keep a good level of house hygeine. We recomend if you have pets indoor to steam cleaning your carpets every 2 months.